About N.E.P.A.W.S

Trusted local Pet Waste Cleaning

Choose N.E.P.A.W.S for professional, dependable, and hassle-free pet waste removal services in Worcester County, MA, and surrounding areas. Our mission is to give you back your time while keeping your yard clean, safe, and odor-free for your family and pets. We pride ourselves on exceptional customer care, eco-friendly practices, and reliable scheduling that fits your lifestyle. Whether you’re a homeowner or a business owner, our experienced team handles the dirty work so you can focus on what matters most.

Enjoy a fresh, worry-free outdoor space — choose N.E.P.A.W.S today!

What Makes Us Different

About N.E.P.A.W.S

At N.E.P.A.W.S, we’re a small-town business with a big heart. Serving Worcester County, MA, and the surrounding communities, we treat every customer like family and every pet like our own. Our team is made up of friendly, reliable professionals who genuinely care about your pet’s environment and your peace of mind. As a local company, we understand the needs of our neighbors, and we take pride in offering services with kindness, respect, and a personal touch. Whether it’s a quick chat, a shared laugh, or simply knowing the job will be done right, we believe it’s these connections that set us apart. With N.E.P.A.W.S, you get more than clean yards, you get a team that truly cares.

What Makes Us Us

Central Mass' Premier Poop Scoop Company

At N.E.P.A.W.S, we hold ourselves to the highest standards of quality and care. We know that a clean, healthy yard contributes to the well-being of both pets and their families — and it’s a responsibility we take to heart. Every service is performed with careful attention to detail, ensuring not only your satisfaction but also building a relationship of trust you can rely on. Our dedication to excellence shows in our work ethic, our consistency, and the positive experiences our customers enjoy. That’s why pet owners and businesses across Worcester County and the surrounding areas choose N.E.P.A.W.S as their trusted partner in pet waste removal.

Our Standards

FAQ'S

Do I need to be home during the service?

Nope — you don’t need to be home! As long as we have access to your yard, we can complete the service. For your convenience, we’ll send you a text notification when we’re on our way, so you always know when to expect us.

What areas do you serve for pet waste removal?

We proudly serve Worcester County, MA, and the surrounding areas. If you’re nearby but not sure if you’re in our service zone, just reach out — chances are, we can help!

How often can I schedule dog waste removal services?

We offer weekly, bi-weekly, and twice-a-week pet waste removal options, so your yard stays consistently clean and odor-free.

Are your pet waste removal services safe for my pets?

Yes! We use pet-safe methods and eco-friendly practices to ensure your pets and the environment are always protected.

Do you provide waste removal for commercial properties?

Absolutely. We provide professional dog waste removal for businesses, apartment complexes, and community spaces, helping keep shared outdoor areas clean and welcoming.

How do you handle bad weather?

Safety is our priority. If conditions like heavy rain, lightning, or snow make it unsafe or impossible to work, we’ll reschedule for the next day or your next service date. For heavy snow that completely covers your yard, we’ll wait until it melts enough to safely resume service.

How do you ensure the safety of my pets?

We take pet safety seriously. You’ll receive a reminder the day before service and a text with our arrival time. After finishing, we secure your gate and can provide a photo for peace of mind (upon request). All equipment is sanitized between visits, and our team is trained to spot irregularities in waste that might indicate health issues — if we notice something, we’ll let you know right away.

How will I know it’s you when you arrive?

Our technicians arrive in clearly marked N.E.P.A.W.S vehicles and wear uniforms with our logo, so you’ll always know who’s at your property.

How does billing work for recurring services?

We keep it simple — your card on file is charged after each service. That way, you only pay for services actually completed.

What happens if I need to skip a service day?

Life happens! Whether you scooped yourself, are out of town, or forgot to unlock the gate, just call or email us at [Your N.E.P.A.W.S email here] and we’ll adjust your schedule.

What if I’m not satisfied with the service?

We want you 100% happy. If there’s ever an issue, let us know right away and we’ll make it right — your satisfaction is our priority.

Ready To Enjoy A Clean Yard Without Hassle